Friday, August 29, 2014

Selling Milk to All Audiences, With a Unified Campaign

The California Milk Processor Board, like many marketers, has one agency creating campaigns for the general market and another creating campaigns for ethnic audiences, in this instance Spanish-speaking consumers. Now, in a shift indicative of a movement on Madison Avenue known as cross-cultural marketing or a “total market” approach, the board asked its two agencies to collaborate on a campaign encouraging all Californians, regardless of ethnicity or the language they speak, to buy and drink more milk.

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